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Technology Information:
LOK8U NUM8-BLUE Child Locator GPS Watch
Product Type: CE
Product Price: $179.99
Manufacturer: LOK8U, LLC
Purchase
Description
nu·m8 (pronounced new-mate) is the world's first and smallest GPS locator device specifically designed with children in mind. nu·m8 is a watch that conceals GSM and GPS modules that enable you to locate your child, whenever you feel you need to know, via the internet or through your mobile phone (SMS/Text).
 | Give Your Kids Freedom... and You Peace of Mindnu·m8 is the first GPS locator that actually locates your child not just the device through a unique and patented mechanism. Unlike other devices, nu·m8 can not be forgotten in a bag, lunchbox or jacket. Should the nu·m8 watch be removed unexpectedly, you will receive an email and / or SMS alert. When you register your nu·m8, you indicate the mobile number and email address that it will respond to. Once nu·m8 is on your child's wrist and activated, you can locate them anytime in two ways: 1) Using the customer portal at Lok8u.com and view their current location on a map, OR 2) Receive their location via text message using your mobile phone. You can also set pre-determined "Safe Zones" for your child to play in. Should they move out of this area you will receive an alert to inform you this has happened. nu·m8 utilizes GPS and GSM technology to locate your child indoors, outdoors, in the US as well as globally. nu·m8 requires a monthly subscription to the Lok8u pinpoint services in order to send unlimited location requests--via the web or your mobile phone. |
 | Know Where They Are |
 | Instant Alerts if Removed |
 | Set Your Own Boundaries |
What's in the Box
nu·m8 GPS Watch (Blue), Desktop Charger, Instruction Guide
Reviews
Rating: 4 / 5
Date: 2010-07-14
Summary: "Getting better, almost 5 stars"
First, look at the dates for the other reviews. A lot of the problems have been corrected.
After almost 2 months of dealing with Lok8u, I've probably become an expert on this watch. Like others, I was very excited about the possibilities of this technology, and I've been waiting for it for about a year. I read all of the negative reviews, but I'm usually pretty good with electronics so decided to give it a shot (and Amazon's fantastic return policy makes it easy). Here is what I've learned:
From what I gather, this is a fairly small company that is very dedicated to improving upon their product and service. Everyone has always been very friendly and easy to work with.
I experienced a lot of problems the other users report with the watch, set-up, website, customer service, etc. But then, about 3-4 weeks ago, a guy named Rudin (goes by Rudi) started working with them and he is the man. He is probably the best tech support/customer service rep I have ever worked with (and I've dealt with too many). He's made everything a lot easier. They will now set-up and test a watch before they send it out to you. Their price is the same as Amazon's, and their return policy is just as easy (I sent 2 watches back and forth to them with no problems, and they paid for Fed Ex each time), so it's simple enough to try for yourself.
Having said that, the watch is a little big for a little kid, and a somewhat bland. It doesn't do anything as a watch except tell time.
The website is a little slow and klunky, and does not work well with Safari or Google Chrome operating systems (need Internet Explorer), but I assume they're working on this.
When you get a watch that works, it's really very good. Either via their website or a text message from your phone (only 1 phone can be set up as the contact), you get your child's location in 1-2 minutes. The text message on the phone gives the address and latitude/longitude, and on my iPhone I simply pressed on that and a map came up with the location marked. It does alert you if the watch strap (which locks) is broken or unlocked. You can also set up "safe zones" on the website (easy to do, you can draw out any shape on a map) and the watch will alert you when your child leaves that zone. The alerts are via email and text.
The battery life isn't great (but they say they are upgrading that soon). You can't leave it on "live track" (which updates the position every few minutes) all day, but that's really not necessary anyway.
It does not always work well indoors, but works fine in a car.
Customer service is only available Mon-Fri during EST business hours (annoying). They were also horrible at returning calls/emails until Rudi started there. Since then, he kept me updated on everything he was doing and was always available and quick to get back to me.
The irony of all this is that I can't get a good signal for the watch at my home or son's school (making it about useless for me). I live in a rural area and the watch uses a GPS signal (which was fine) but also a T-Mobile cell phone signal (I guess for the texts). The T-Mobile signal was poor and unreliable (there is a way to set the watch to read out the actual signal for you in terms of numbers, not bars like on a phone). I brought the watch to the nearest small city and it worked great there. Lok8u quickly gave me a full refund for the watch and the yearly subscription fee ($198). I plan on keeping up with the technology of the watch and also the local T-mobile signal and trying again.
Overall, I really would recommend trying the watch out for yourself and seeing what you think. It's easy enough to do with no real risk except wasting some time if it doesn't work out. I would call the company directly (1-888-423-1887) and ask them to send a watch that has already been set up and tested. I do believe this company has been listening to the complaints and working hard to improve the (previously multiple) problems. They've got a potentially life-saving product that is a great idea, and I'm hoping that Lok8u and their watch are successful (and no, I don't have any relationship with them).
Rating: 1 / 5
Date: 2010-04-12
Summary: "DO NOT BUY!!!"
Went through three watches and over 2 hours of customer service. It is a great concept but I think it is the T-Mobile side of the equation that is the problem. Do not buy!!!
Rating: 5 / 5
Date: 2010-03-05
Summary: "Make sure to get the firmware update!"
I bought this the first day it was available on Amazon. At first I was bummed that it didn't seem to lock onto a signal. I sent it back.
Then a little while later I was told there was a firmware update that fixed the initial issues. If you get your unit and you see horizontal black and white stripes (like a prison uniform) across the screen, don't fret: That's the watch updating before your eyes.
Apparently, this recent update fixes an issue with the watch locking onto a usable cell phone (GSM) signal and making proper use of it. Once it gets a good signal, it's able to partially locate the phone within a certain radius based on cell phone tower locations. That's good enough for a general knowledge of where you kid is.
But I was surprised to discover I was able to get an actual GPS signal from inside a car and in my home. There are limitations, of course. It located the watch in my 12th floor highrise office via cell phone signal (approximated) but not an actual GPS fix.
Also keep in mind that this isn't a James Bond movie watch. You will NOT get a blinking red dot on your computer screen moving across a map with every step your kid makes. The NUM8 is a "pinging" kind of locating device. It will report it's location if you ask it, whether by web portal or SMS (your cell phone), or if the strap is removed or ventures into/out of a defined geo fence.
There is a "live track" feature that sends data continuously say, if the strap becomes detached. Of course, this consumes battery power.
Once you understand the limitations of the technology, it's really quite a wonder. The smallest, kid friendly GPS/GSM device I know of. It really DOES look like a chunky, kids watch in the blue or pink.
However, my son is 4 years old and on the small side. He's only about 35 lbs and 3 feet tall, so the watch looks enormous on his teeny tiny wrists. It fits with the strap at the smallest setting. For this reason, it's impractical for him to wear it until he's a little older.
That said, I highly recommend this item if you're looking for a a tracking device for your child or special needs person.